FAQ

What is your shipping policy?

We offer Standard delivery across Europe within 6–10 business days, as well as Express delivery within 5–7 business days.

All orders include delivery with VAT prepaid, ensuring no additional taxes or duties are charged on arrival.

Tracking details are provided once your order has been dispatched.

What is your return policy?

We offer a 30-day return period  from the date of delivery.
Unworn items in original condition may be returned for a refund or exchange.

For full details, please refer to our Returns Policy.

Do you offer international shipping?

We offer International Standard shipping to most countries worldwide. Tracking is provided once your order is dispatched.

What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order  through the carrier’s website.

Can I cancel my order?

If your order has not yet shipped, you can cancel it by contacting our customer service team. If your order has already shipped, you may need to return the items according to our Returns Policy.

Do you have a size guide?

Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don’t hesitate to contact our customer service team for assistance.

How do I contact customer service if I have a question or concern?

You can contact our customer service team by email on our website. Our team is available to assist you with any questions or concerns you may have.

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